Last updated: April 01, 2026
This Privacy Policy describes how Trendo (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trendo.com.pk (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the uses described below, we may use information we collect about you to:
- Communicate with you
- Provide, improve, or optimize our Services
- Comply with legal obligations
- Enforce our terms of service
- Protect the Services and our users
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services.
When we refer to “personal information”, we mean information that identifies, relates to, or can reasonably be linked to you.
Information We Collect Directly from You
Information you provide directly may include:
Contact Details
- Name
- Address
- Phone number
- Email address
Order Information
- Name
- Billing address
- Shipping address
- Payment confirmation
- Email address
- Phone number
Account Information
- Username
- Password
- Security questions
Customer Support Information
Information you include in communications with us, such as when contacting support.
Some features of the Services require you to provide certain information. Choosing not to provide this information may prevent you from using certain features.
Information We Collect Automatically
We may automatically collect certain information about your interaction with our Services (“Usage Data”).
This may include:
- Device information
- Browser type
- IP address
- Network connection details
- Pages visited and actions taken on the website
We collect this information using technologies such as:
- Cookies
- Pixels
- Analytics tools
Information We Receive from Third Parties
We may receive information from third-party vendors and service providers who help operate our website and services.
These may include:
- Website hosting providers
- Payment processors
- Analytics providers
- Advertising partners
Payment processors may collect payment details such as:
- Bank account details
- Credit or debit card information
- Billing address
This information is used only to process transactions and fulfill orders.
How We Use Your Personal Information
Providing Products and Services
We use your information to:
- Process orders
- Manage accounts
- Arrange shipping and delivery
- Handle returns and exchanges
- Send order confirmations and updates
Marketing and Advertising
We may use your information to:
- Send promotional emails
- Send SMS or marketing messages
- Show advertisements for our products or services
You can opt out of marketing communications at any time.
Security and Fraud Prevention
We use your information to:
- Detect fraudulent or suspicious activity
- Protect our platform and customers
Please keep your account credentials secure and do not share them with others.
Customer Support and Service Improvement
Your information helps us:
- Provide customer support
- Improve website performance
- Enhance user experience
Cookies
Like many websites, trendo.com.pk uses cookies.
Cookies help us:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
You can disable cookies in your browser settings, but doing so may affect certain website features.
How We Share Personal Information
We may share personal information in certain situations, including:
Service Providers
With vendors who help operate our services, such as:
- Hosting providers
- Payment processors
- Customer support services
- Data analytics providers
Marketing Partners
With partners who assist with marketing and advertising campaigns.
Legal Compliance
When required to comply with legal obligations, such as responding to lawful requests or protecting our legal rights.
Business Transfers
In the event of a merger, acquisition, or sale of company assets.
We do not sell your personal information.
Third-Party Websites and Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
Children’s Data
Our Services are not intended for children.
We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided personal information, please contact us so we can remove the data.
Security and Data Retention
We take reasonable security measures to protect your personal information.
However, no online system is completely secure. We encourage users to avoid sending sensitive information through unsecured channels.
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Consumer Protection Act
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access – Request access to your personal data
- Right to Delete – Request deletion of your personal data
- Right to Correct – Request correction of inaccurate data
- Right to Data Portability – Request transfer of your data
- Right to Restrict Processing – Limit how your data is used
- Right to Withdraw Consent – Withdraw previously given consent
You may exercise these rights by contacting us.
Complaints
If you have concerns about how we process your personal information, please contact us. We will make every effort to address your concerns promptly.
International Users
Your information may be stored or processed outside your country by service providers working with us. We ensure appropriate safeguards are in place to protect your data.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
📧 Email: info@trendo.com.pk
📱 WhatsApp: +92 336 9999166
🌐 Website: https://trendo.com.pk
